Finally decided to upgrade my old hinge system with the new one. When I opened the box and read the instructions it showed the use of two golden screws on the lower band. However no golden screws were included in the box and I had 24 regular screws instead of the stated 22.
Assembling it using the regular screws seems fine but I’m wondering if I should contact the store I bought it from/ big green egg?
by Pogius
2 Comments
Yes, reach out to them. You are missing two screws, however I don’t know the importance of the gold colored screws. I have never seen them before.
Same thing happened to me and I reached out to their customer services. They said they don’t ship the gold screws any more and to use the other screws instead.