Anyone else unable to change their meals this week?
Anyone else unable to change their meals this week?
by slowpokefastpoke
11 Comments
slowpokefastpoke
Whenever I try to remove one of the pre-selected meals it hangs for a few seconds and then displays this error. Happening on the app, mobile website, and desktop site in every browser I tried.
Toolfool3517
App seems to not be working right now.
Hot-Environment3503
Their site is having some kind of meltdown, it didn’t even load properly when I checked half an hour ago
Just-Presentation-80
Yeah, mine is busted too.
cabinmate
Website is loading fine for me
Dibi_
Same on iOS.
artemissgeologyst
Yep, customer service said it was known issue, try again in 24 hours.
Forsaken_Bison_8623
I can’t see anything in the app today.
eggsaladsandwich4
I got the same all day today. Try again tomorrow.
Interupting_Cows
I complained and they gave me a free week
BankyEdwards015
I am not able to change my meals after they changed to pre-selected. While talking to an agent on their website I got this answer about it.
“I sincerely apologize for the inconvenience you have encountered while attempting to modify your meals. The current experience of errors is attributable to an ongoing system update. Please be assured that the technical team is diligently addressing this matter and is working efficiently to resolve the issue at the earliest opportunity. Thank you for your understanding and patience during this process.
Please allow us within 24-48 hours to resolve this issue. Thank you.”
After telling them that my meals would lock in for next week at midnight, they had me give them my picks and told me they would note them to make sure they got changed and said they would email me later about it. So I hope it works. I dont want meals I didnt choose.
11 Comments
Whenever I try to remove one of the pre-selected meals it hangs for a few seconds and then displays this error. Happening on the app, mobile website, and desktop site in every browser I tried.
App seems to not be working right now.
Their site is having some kind of meltdown, it didn’t even load properly when I checked half an hour ago
Yeah, mine is busted too.
Website is loading fine for me
Same on iOS.
Yep, customer service said it was known issue, try again in 24 hours.
I can’t see anything in the app today.
I got the same all day today. Try again tomorrow.
I complained and they gave me a free week
I am not able to change my meals after they changed to pre-selected. While talking to an agent on their website I got this answer about it.
“I sincerely apologize for the inconvenience you have encountered while attempting to modify your meals. The current experience of errors is attributable to an ongoing system update. Please be assured that the technical team is diligently addressing this matter and is working efficiently to resolve the issue at the earliest opportunity. Thank you for your understanding and patience during this process.
Please allow us within 24-48 hours to resolve this issue. Thank you.”
After telling them that my meals would lock in for next week at midnight, they had me give them my picks and told me they would note them to make sure they got changed and said they would email me later about it. So I hope it works. I dont want meals I didnt choose.