Finally back in business

I finally got my new circulator. I wouldn’t have chosen Anova again, except for the fact that this is a warranty replacement.

Back in July my 1-year-old Anova Pro started overheating, tripping the auto shutoff. I could get it started again by letting it cool off a bit, but after a while it would overheat again. I made it through a last batch of yogurt by setting up a fan blowing on the top of the unit, but after that it was unusable.

I checked the warranty and contacted Anova support for assistance, then when it couldn’t be fixed, I requested a warranty replacement. They sent me a shipping label, I sent the unit back – and then I didn’t hear from them for three months. I was looking at my other sous vide options, when my husband said, “if it’s free, we might as well ask for it again.” I contacted Anova, asking if they were going to send my warranty replacement before I wrote them off. They sent it promptly after that. 😒

We’ll see how long this one lasts. I intend to give it a full cleaning after every cook.