Kitchen W8 (*) in London should not have a star

I think kitchen W8 has good food and a good wine list but it should not have a star. The service was mediocre at best and I had to flag down the staff to get a refill on my wine. I think there were 3-4 wait staff for the whole place which is not nearly enough to provide Michelin level service. I am not snobby, I swear but you book these spots for the experience you pay for and I while they might deserve a mention, I don’t know how they maintained a star since 2011. I have a few pics of food, which was very good but nothing mind blowing. And modest presentation. Maybe it was the staff that really ruined it for me. I would qualify them as under staffed and frustrated in their job roles and then they charge a 15% service after poor service which is frustrating