I need a second opinion to get over my guilt.
I've never returned a meal before. But for some reason, this day, this moment, I had the urge to speak up and once the words were in motion I couldn't turn back.
The order was for medium rare. This photo is of the 2nd attempt. I did not capture the first attempt but I shall describe: it was medium well. Very little pink, no juices. Either it wasn't prepared to spec or was sitting under a heat lamp for too long.
This second attempt, I did not eat. I paid for the meal and left. Am I wrong in feeling this too is not medium rare? I couldn't slice through with the steak knife and feel like it was tossed on a grill for a moment out of spite.
I feel bad. Was this a good steak? Am I a snob? When I remarked the first steak was medium well they said "well that's how we make medium rare here." Are the terms a standard or do places get to decide? How have y'all overcome not accepting something you were served? It's been days and I'm still thinking about it. 🙁 Thank you all.
by fetch_happen
37 Comments
not medium rare you made the right call
you shouldn’t have paid for it before leaving
Maybe that’s medium blue
I wouldn’t have paid for that. I would have sent that one back too! The chef was being a jerk cause you sent back the first one overcooked.
that’s not even rare yet😭 i would’ve asked for a discount at least bc that is TRASH
For me it’s a medium portion of a raw steak.
‘that’s how we make med rare here”?
medium rare is not a color, it’s not a cooking technique, etc. it’s a temp range, which is the same temp range at every restaurant.
should have just left the second time and let the cook/kitchen eat the food cost.
This is were I leave, I prefer to not have my food spit in for sending it back twice.
I can understand when they cook it and don’t slice it up, so they “don’t” know how it is cooked, ehich means they are very bad at it. But you said medium rare, he cut it and it was still mooing. You have every right to return it and complain about it
That’s raw, they should’ve given you you’re money back. Same thing happened to me before, but I just asked for another steak rather than my money, ended up being delicious!
Why’d you pay if you didn’t eat it? It looks good to me, but that is NOT medium rare. That’s blue. You didn’t get what you asked for, plain and simple.
This must’ve been frozen before they put it in the pan. It’s raw with a brown crust, wtf.
That place did you wrong op. If that ever happens again, tell them after the 2nd attempt you still didn’t get what you asked for and are leaving.
Yea no I wouldn’t have paid for the meal . Not with that many fuck ups
https://preview.redd.it/3t47zc5pbqxd1.jpeg?width=600&format=pjpg&auto=webp&s=a634f8807d3d22553ef9872060f0a72f21908a69
I’ve only returned food once, I went to my favourite steak place & ordered a rare sirloin it came out medium maybe a medium rare but doubtful, when they came round to ask how it was I brought it up and they were very accommodating and made me a fresh one it was perfectly rare and I had no fuss but don’t feel bad for your return it’s clearly not what you ordered
I absolutely hate steak confrontations. They fucked it up the first time, knew it, sent it out anyways, got mad when you called them out cuz they get steals sent back all the time, and hate cooked your steak. Dont eat it even if you recook it at home…the bad joo joo poured into that steak soul is giving me poop cramps just from the pic.
hope you didnt just leave the meal! should have taken it to go and heated it at home
That is raw. Wtf.
Where was this place OP? Or don’t you feel comfortable sharing? Have you checked google reviews or something else? I wonder if other people had similar experiences. It’s a tough situation, you send it back and some frustrated dude spits in it; you never know what people are going through.
Join us in buying a good steak from a butcher or well reputed store and cook it at home. I only had steak once or twice that was better than what I made at home.
Was this in France? Medium Rare means something different over there.
Not medium rare, but wrong for paying for it.
That’s grim
I’m the same way, I don’t like to complain at restaurants either, and always pay. That’s bullshit though. No way I’d touch that. I don’t even order steak at restaurants anymore tbh. I can usually cook it just as good for like a quarter of the price, and if I screw it up, it’s on me 😆
Post a review and include the pic. Restuarants can reach out and try to make things right.
I worked in a kitchen for almost 10 years. That is 100% the chef being stubborn. You would not believe the ego in most kitchens.
I think you were very kind by paying for this despite they messed up. This is by no means medium. Just based on the snobby remark the waiter made I think the place wasn’t good at all. I had a similar situation recently (the food was outright inedible) but I was a tourist and didn’t want to make a scene (plus waiters were very polite) though I was extremely tempted to tell them I’m not paying a cent for that atrocity. It wasn’t expensive so I paid, left and later left an honest review online. Leaving a review is what I would do in your case but definitely you shouldn’t feel bad.
I just feel bad for you OP, sucks when you’re a polite and amicable person and it’s a struggle to figure out when you’re being combative.
You deserve good steak though, especially when you’ve paid for it. You’re due something fantastic soon I’m sure, I think that’s how meat karma works.
Had the exact same experience recently. Ordered a ribeye, got a steak that was medium well on one half and well done on other other. Their remake was less cooked and more red than your picture. I didn’t even want them to try again.
I would not have paid if they didn’t provide an edible MR steak. And there are specifics to doneness in terms of % of thickness. That is below rare and I presume it is cold in the center.
looks like they cooked it frozen lol
That’s not medium rare, it’s blue! I’d absolutely love it but nah, not even near what you ordered. You had every right to return it
I’ve gotten the same “that’s how we do medium rare here” from a waitress bs before to. They’re just saying they don’t care and it’s on you for not knowing “that’s how they do it” even though the whole point of that doneness systems is the be fkn uniform.. That’s not how it works, it’s a tempature not a particular shade of color that’s left up for interpretation. I would of been nice about it knowing me, but I’d just tell them to take it of the check and I’d go get a pizza or somthing.
Since you paid for it, you should’ve taken it with you to cook more at home.
My man that is blue
I hear that this g moooooing from South Africa …..
r/steakortuna
Aaayyye
I’ve been a restaurant manager for like 15 years now. So let me give you my opinion from the other side of the table here.
If you had an issue with your first steak… that’s straight up your perspective aaaaaaand that’s okay!
You’re the one paying to be here, not me or the cooks we get paid to be here dude.
Let’s get you another steak the right way!
“That’s how we make medium rare here “ – is a fucking jack-ass answer with a strong tone of dismissiveness
Yea, the second steak was spite cooked because people take shit personally when they shouldn’t.
There is absolutely no fucking way that they should’ve felt comfortable taking your money and letting you leave hungry- even if you didn’t say anything. They have eyes.
You need to leave a review on every site. You don’t need to be mean just be factual and make it 1 star.
1 star because you left hungry – and you don’t see a reason to ever go back.
I doubt the owners or upper management know that situation ever went down and they need to.
Reviews are feed back and feed back is good, even if it’s bad.